Charlotte is an Associate Director in the Financial Institutions Group, specialising in consumer finance and retail banking regulation.
She advises a wide range of clients including retail banks, fin techs, asset finance providers and point of sale lenders on all aspects of the consumer credit regime, mortgage regulation and other consumer protection legislation such as the Consumer Rights Act 2015.
Charlotte regularly advises clients on whether the activities they are conducting fall within the regulatory perimeter for consumer credit or mortgage lending, the structuring of new innovative products, digital customers journeys and drafting the full suite of documents required for regulated credit, hire and mortgage products. She is also experienced at advising clients on regulatory change and complex remediation issues as a result of non-compliance with the regulatory regime.
As well as working in private practice, Charlotte has also spent 5 years working in-house at both a large retail bank and a private bank.
Insights
Consumer finance firms: who is in scope of the new Consumer Duty?
Before moving to implementation planning, firms need to make sure whether and where they are caught by the rules
UK financial watchdog tells firms to review 'buy now, pay later' promotions
UK's new consumer duty confirmed with testing timelines
Financial services firms have more time to implement newly unveiled final Principle 12 rules – but the clock is ticking
UK Regulatory Update | October 2018
Welcome to the latest edition of our Regulatory Update.