Offerings deliver best-in-market experience, service and customization
LONDON, 28 October 2021 – International legal practice Osborne Clarke has selected Thomson Reuters 3E Cloud and its managed services offering, 3E Cloud Care, as its new provider for a global unified enterprise business management solution.
3E Cloud brings numerous benefits, including greater flexibility to scale usage, automatic upgrades to the latest features, strengthened data security and full remote access. Additionally, 3E Cloud Care will provide Osborne Clarke with 24/7 support, an assigned account and customer experience team, customization support, a tailored services plan reviewed quarterly, and personalized training.
“3E Cloud provides new and strengthened capabilities for law firms, and 3E Cloud Care delivers an industry-leading experience solely focused on the needs of the individual law firm through support, technical expertise, customization, and more,” said Elisabet Hardy, vice president of Financial & Practice Management Solutions for Thomson Reuters. “We are pleased that Osborne Clarke has chosen 3E Cloud Care as an integral component of its transformation strategy as the firm continues delivering the highest quality service to its clients and improved business operations.”
“We work closely with our clients, providing sector and service expertise supported by insights on the key macroeconomic drivers that are shaping how companies operate now and in the future. But equally, our business is also changing, and we're always looking to innovate and improve on what we do. 3E is the next step in our firm's ongoing digital transformation and will help us to strengthen our operational efficiency while we continue to deliver outstanding client service and meet the needs of our people,” said Omar Al-Nuaimi, International CEO of Osborne Clarke.
“The investment in 3E demonstrates our commitment to a cloud-first IT strategy that provides our people and clients with access to the latest and best technology,” said Osborne Clarke IT Director Nathan Hayes.
3E is the leading enterprise business management solution that delivers full operational capabilities for law firms and professional services organizations to handle client needs and manage activity on any scale. 3E Cloud delivers the enterprise solution as a Software as a Service (SaaS) in a managed cloud environment, providing superior data security, power and load capacity flexibility, improved disaster recovery, and enhanced risk management of business data – all key to maintaining business continuity.
