If you are acting for purposes outside your trade, business, craft or profession, and your instructions have not been given to us at a face to face meeting at one of our offices, you have the right to cancel your instructions within 14 days from the day you enter into a contract with us to provide services based on those instructions.

You will lose this right to cancel if you've expressly requested we provide services during the cancellation period and they have been fully performed before you then want to cancel. If you wish to cancel your instructions you may use the form on our website here or contact the person who is detailed in your Engagement Letter as being responsible for the overall supervision of the work. If you cancel and: 1.1 we have not at your express request started to provide services before the end of the 14 day cancellation period, you will (where applicable) receive a refund of any fees paid on account. 1.2 we have at your express request provided services during the 14 day cancellation period, you will be required to pay for all services provided up to your cancellation request. Where you have made a payment on account, you will in this case receive a refund of this payment less any fees due for services provided. Unless prevented by a Regulatory Requirement, any refund will be processed without undue delay, and at the latest within 14 days of cancellation, and will be re-imbursed using the same method as you used to make the payment on account (unless agreed otherwise).You will not incur any fees as a result of the re-imbursement. If you click "submit" this form will be emailed to info@osborneclarke.com. If you want to print and post this to us, you can find the relevant address here.